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  • hoverfly: Still have a couple of orange tipple batts still working,   mainly part time... ::)
    July 16, 2018, 16:42:16
  • Bad Raven: The difference being most will not deliver the power but wil not be trashed in trying!
    July 16, 2018, 16:12:57
  • Kellarly: hehe, nothing changes there then!
    July 16, 2018, 09:26:19
  • Bad Raven: Is the issue Turnigy or Turnigy Nano-Tech? I have found that mid-blue Turnigy tend to be low on their stated "C" discharge rating.
    July 16, 2018, 08:37:09
  • ched999uk: RaceDayQuads have some cheap but good batts out now. Josh B tested and stats say very good especially at price. HobbyRC have 1300mAh 4S just under £20. Not had luck with Turnigy lipos either!!
    July 15, 2018, 22:48:51
  • Reman: Just realised that I hadn't gone through my stored Li-Po's for about a month. I try to visually check them every Saturday, And prod the plugs with a multimeter about once a month. Todays seen 12 more bulging packs go out to the incinerator..... All but one was a bloody Turnigy! Part of me wan't to burn the rest now and just get a load more Tattu packs, But I've spent good money on these packs and wan't to at least get a little more use out of them. :(
    July 15, 2018, 19:54:53
  • Bad Raven: Pre MR's I used to buy a lot from J.Perkins. Their website showed all items and stock or due date, go to dealer and buy with confidence. Then they went all "lifestyle" and all the site had were pictures or people. I wasn't after people. I never bought again. Yes, you'd think they'd learn...........
    July 15, 2018, 17:51:40
  • ched999uk: Reman sounds like amazon search. I find it ok unitil you want to search by price then amazon falls apart.... You would think both companies would get it right...
    July 15, 2018, 16:54:55
  • Reman: It's strange. The original setup they had about 5 or 6 years back wasn't too bad (Except for them occasionally getting accounts hacked), But they changed it to the last one that was clunky and slow, Now they've replaced that with a flashier one that's also clunky and slow ?!?!?! Most companies learn from what they do wrong. I don't buy from HK half as much as I used to, Mainly because it takes forever to trawl through 100 pages of totally unrelated stuff while looking for something you were thinking about getting when you saw it there the previous week !!!
    July 15, 2018, 16:27:21
  • hoverfly: I don't think there is a search button on H/King. They updated the site and forgot to  relabel the search button with  Random bo##ocks..
    July 15, 2018, 09:47:35
  • Bad Raven: Agree - The Search is abysmal!!
    July 15, 2018, 08:40:52
  • Reman: I see HobbyKing's revamped their site again...... Shame they haven't made the search function work any better, Or worked out why the whole site goes slower than a pensioner in a Nissan Micra. :)
    July 15, 2018, 08:28:14
  • Reman: How thick is Google? You buy something online, Then for the next week you get targeted adds for the item you've just got?!?! That's the one item you're NOT going to be buying again at that point so it's wasted effort of there part. :)
    July 14, 2018, 08:50:51
  • DarkButterfly: ~~
    July 13, 2018, 23:56:20
  • Kellarly: as does my ability not to realise what i've already typed
    July 13, 2018, 22:25:42
  • Kellarly: Wahooo, my whoop now lives!
    July 13, 2018, 22:25:19
  • Kellarly: yay, the whoop lives!!!
    July 13, 2018, 22:18:43
  • DarkButterfly: Had to replace the battery connector
    July 12, 2018, 10:57:47
  • Kellarly: good work! what was up with it?
    July 12, 2018, 10:39:33
  • DarkButterfly: Fixed my tiny6
    July 12, 2018, 10:23:59

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Author Topic: Fatshark support UK!  (Read 200 times)

Offline pete678

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Fatshark support UK!
« on: June 27, 2018, 16:24:29 »
Has anyone had to make a warranty claim on there fatsharks? Im asking as
I've got a set of transformers that have failed! If anyone could point me in the right direction it'd be much appreciated :)
I've already tried there support email address and sent them a message on faceache!
tried to contact them on 4 seperate occasions but am having no success!!
Is it me or are the uk not so well supported?!

Offline Cheredanine

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Re: Fatshark support UK!
« Reply #1 on: June 27, 2018, 18:32:36 »
I have, I bought attitude v4 we as backup goggles and there was a factory recall.

I got the impression, and I could be wrong, that fatshark UK support doesn’t exist as a part of fatshark but is a small engineering firm that is subcontracted,

I engaged then by contacting fatshark (US) who were very helpful and gave me contact details for UK, I don’t think UK responded quickly, or every time, but the were helpful when they did.

I would recommend contacting fatshark US, point out your issue with comma as well as goggles, I expect they will sort it

Offline hoverfly

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Re: Fatshark support UK!
« Reply #2 on: June 27, 2018, 19:04:42 »
I had to return a pair to China when the screens failed.Apparently it was my fault as I had bought them.
The original screens they used were no longer available  and the replacement ones weren't compatible with the t/x,but I could buy a new t/x at cost price. A lot of Emails later I got them back with a little cloth bag for the inconvenience. :rolleyes:
Reptile folder , alien 500 , F/ Shark Attitudes,
 .Tarot 650, Air-rio Kinetic.. DX9  Various wings and planks.. Taranis x9D+..Mavic..Armattan.. Chameleion...
Massive over draught.....

Offline pete678

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Re: Fatshark support UK!
« Reply #3 on: June 28, 2018, 11:05:35 »
thanks for the replies guys! appreciate it :)
I'll keep on there tails on the us side and hope i hear back soon!

Offline Raven49

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Re: Fatshark support UK!
« Reply #4 on: June 28, 2018, 11:06:33 »
My experience of the UK support is great - the DVR on my HD2s stopped working and they fixed it for free under warrenty and had them back to me withing three days. Really pleased!

Offline pete678

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Re: Fatshark support UK!
« Reply #5 on: July 11, 2018, 14:03:18 »
all sorted! sent them off and got them back within a week as good as new!
Very impressed.  Thats one of the reasons i went with them in the first place. They've
far exceeded my expectations in after sales service. All under warranty too :)