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I think that the blue crab icon programs could possibly have been authentic Realtec audio drivers
Unless you do a low level format a boot sector virus would survive, I think that you may be able to do a format followed byfdisk /mbr but you would also have to delete any partitions that had been created, a popular place to put nasties is on the recovery partition, sneeky!!!
Prolly right, there again I don't do Windoze and haven't done for a few years Linux is the way - so that might explain why
Actually, I do this for a job. I know all about these muppets. Usually they aren't too dangerous, just horribly deceitful and coercive. Its normally pretty much just one company that does these calls and they are an "official" outfit. Although they have nothing to do with BT or Microsoft.These guys usually only want to provide a "Maintenance service" and charge people about £200 per year. The usual thing they do is install some crappy computer checking software which says it finds lots of things wrong then offers "fixes" for the "problems" it finds. They also want to be able to log in via team viewer to provide their "services" and install said crappy softrware. They probably haven't got that far. If you don't see it, in this case it isn't installed. If it was you would certainly see it. Its very obvious.
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